Terms of Use

Last updated: April 26, 2026

Welcome to Doculatch.com (“Doculatch,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website and services (the “Service”).

By accessing or using Doculatch, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Description of Service

Doculatch is a platform that enables users to upload files and set conditions, including payment, for releasing those files to recipients.

Doculatch acts solely as a technology provider and is not a party to transactions between users.

2. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to use the Service.

By using Doculatch, you represent that:

  • You have the legal capacity to enter into binding agreements
  • All information you provide is accurate and complete

3. User Accounts

You may be required to create an account to use certain features.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account

Doculatch is not liable for unauthorized access resulting from your failure to secure your account.

4. User Responsibilities

You agree that you will not:

  • Upload or distribute illegal, fraudulent, or infringing content
  • Upload malware, viruses, or harmful code
  • Misrepresent files or deceive other users
  • Use the Service for unlawful transactions
  • Attempt to interfere with or disrupt the platform

You are solely responsible for:

  • The content you upload
  • Ensuring you have rights to distribute or sell that content
  • Compliance with applicable laws and regulations

5. Payments

Doculatch facilitates payment-triggered file release through third-party payment providers.

You acknowledge that:

  • Payments may be subject to processing delays or failures
  • Fees may apply and will be disclosed where applicable
  • Doculatch does not guarantee payment completion

5.1 Seller Responsibilities

If you upload files for payment:

  • You must accurately describe the file
  • You are responsible for fulfilling expectations of the buyer
  • You bear the risk of disputes, refunds, or chargebacks

5.2 Buyer Responsibilities

If you pay to access files:

  • You are responsible for reviewing file descriptions before purchase
  • You accept the risk that files may not meet your expectations

6. No Refunds or Dispute Handling

Unless explicitly stated otherwise, Doculatch does not:

  • Guarantee refunds
  • Mediate disputes between users

All disputes must be resolved directly between the parties involved.

7. Intellectual Property

You retain ownership of any content you upload.

By uploading content, you grant Doculatch a limited license to:

  • Store, process, and transmit the content
  • Provide the Service functionality

You must not upload content that infringes on third-party rights.

8. Service Availability

We may:

  • Modify, suspend, or discontinue any part of the Service at any time
  • Restrict or terminate access without notice

We do not guarantee uninterrupted or error-free operation.

9. Third-Party Services

Doculatch may use third-party providers (e.g., payment processors, hosting services).

We are not responsible for:

  • Their performance or failures
  • Their terms, policies, or practices

10. Limitation of Liability

To the maximum extent permitted by law, Doculatch is not liable for:

  • Loss of profits, revenue, or business
  • Loss or corruption of files or data
  • Fraudulent or misleading transactions between users
  • Payment failures, disputes, or chargebacks
  • Indirect, incidental, or consequential damages

Your use of the Service is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Doculatch and its affiliates from any claims, damages, or losses arising from:

  • Your use of the Service
  • Your content
  • Your violation of these Terms or any law

12. Termination

We may suspend or terminate your access at any time if you violate these Terms or for any other reason at our discretion.

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your data without liability

13. Privacy

Your use of the Service is also governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised date.

Continued use of the Service constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles.

16. Contact

For questions about these Terms:

Email: support@doculatch.com
Website: https://doculatch.com